PRIVACY POLICY
1. Introduction
SS Aqua Pools & Design Pvt. Ltd. (trading as SS Aqua Technologies, hereinafter referred to as “the Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.ssaquatechnologies.com/, contact us for services, or engage with us in any other capacity.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly:
a) Information You Provide Directly:
- Full name and contact details (phone number, email address)
- Property address and project location
- Service requirements and specifications shared through our quote/inquiry forms
- Payment and billing information (where applicable)
- Communications, feedback, and correspondence with us
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie data and similar tracking technologies
- Google Analytics usage data (aggregated, non-personal)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide quotations for swimming pool construction, readymade pools, landscaping, water fountains, and related services
- To plan, execute, and manage your construction or service project
- To communicate project updates, service information, and support
- To send promotional communications about our services (only with your consent)
- To improve our website, services, and customer experience
- To comply with applicable legal obligations under Indian law
- To process payments and maintain financial records
- To send you important notices regarding changes to our policies or services
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies (including Google Analytics and Google Tag Manager) to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to display relevant content and track campaign performance.
5. Sharing of Your Information
We do not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:
- Service Partners: With trusted contractors, suppliers, or subcontractors involved in delivering your project, bound by confidentiality obligations.
- Technology Providers: With website hosting, CRM, or email service providers who process data on our behalf.
- Legal Compliance: When required by law, court order, or government authority under applicable Indian regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
6. Data Retention
We retain your personal information only as long as necessary for the purposes described in this Policy, or as required by applicable law. Project-related records may be retained for a period of up to 7 years for legal, contractual, and warranty purposes. You may request deletion of your data at any time (subject to legal obligations).
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is 100% secure. We encourage you to exercise caution when sharing personal information online.
8. Your Rights
As a user of our website and a customer of SS Aqua Technologies, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request erasure of your data, subject to legal obligations.
- Withdrawal of Consent: Withdraw consent for marketing communications at any time.
- Objection: Object to certain types of processing of your data.
9. Third-Party Links
Our website may contain links to external websites (e.g., Google Reviews, social media platforms). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the revised effective date. We encourage you to review this policy periodically.
12. Contact Us – Privacy
For any questions, concerns, or requests related to this Privacy Policy, please contact:
- SS Aqua Pools & Design Pvt. Ltd.
- 242A, 11th Street, Phase I Porur Garden, Vanagaram, Chennai – 600056, Tamil Nadu, India
- Email: projects@ssaquatechnologies.com | ssaquatechnologies@gmail.com
- Phone: +91 96264 34377